Terms of Service

1. Service Description

Seaborn Software provides enterprise-grade infrastructure monitoring and alerting services. Operated by SEABORN SOFTWARE LTD (Company Number: 14726003), we dispatch critical SMS notifications regarding server uptime, security incidents, and system performance.

2. Subscription & SLAs

Subscription fee: $49 USD per month (Enterprise Plan)
Billing cycle: Recurring monthly via Stripe
Cancellation: Anytime via the dashboard
SLA: 99.9% uptime guarantee for monitoring services

3. SMS Program Terms

Program Name: Seaborn System Alerts

Message Frequency: Event-based; varies by incident volume

Message Content: Critical alerts (Info/Warn/Crit) + secure dashboard links

Opt-Out: Reply STOP to unsubscribe immediately

Help: Reply HELP for technical support

Cost: Msg & Data rates may apply depending on your carrier

Carrier Liability: Carriers are not liable for delayed or undelivered messages

4. Contact Information

Company: SEABORN SOFTWARE LTD

Company Number: 14726003

Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

Email: support@seaborn.one

Last updated: December 2025 • Seaborn Software Ltd.